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返金ポリシー

【弊社都合による返品・交換について】

不良品につきましては原則、交換対応とさせて頂きます。
尚、不備の御座いました場合は商品到着日から、7日以内に下記をご確認の上、ご連絡くださいませ。

1.在庫がある場合は同商品と交換、交換在庫が品切れの場合はご返金にてご対応をさせて頂きます。
2.弊社にて不備内容を確認次第、改めてご案内を差し上げますので、ご案内に沿って返送いただきますようお願いいたします。
事前のご連絡がない場合の返品返送は一切対応できかねますので、必ずご連絡くださいませ。                                 3. 返品、交換の商品については、未使用の場合に限ります。


【お客様都合による返品・交換について】
弊社ではお客様都合での返品・交換は一切お断りさせて頂いております。

Returns and Excahnge
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return or exchange, we require a receipt or proof of purchase.

Refunds (if applicable)
We only replace or refund items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shop@unibazarhonolulu.com and send your item to: UNIBAZAR HONOLULU 2250 Kalakaua Ave. STE112 Honolulu Hawaii US 96815.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping
To return your product, you should mail your product to: UNIBAZAR HONOLULU 2250 Kalakaua Ave. STE112 Honolulu Hawaii US 96815

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.